Unified network of trusted non-profit homecare agencies committed to

integrating homecare with social services for aging individuals.

250,000

Members served annually

14,000

New Yorkers employed across the five boroughs

11,000

Community members delivered care

The CHC Difference

Deep community non-profit roots, unique cultural focuses, multi-service networks & an unwavering commitment

to advancing the collective mission of care and quality service delivery for low-income, aging, and vulnerable populations.

How CHC is Working to Improve Quality of Care

  • Through the development of a data warehouse, CHC is linking varying IT systems and funding sources across more than twenty service lines to measure the value of homecare delivered in coordination with social services.

    Results show that community-based homecare delivered alongside social services is a high value model of care.

  • CHC has developed inter-organizational communication channels and collaborative project initiatives that promote shared best practices for enhancing our quality of services and increasing the efficiency of our operations.

  • CHC’s collaborative goals are aligned with New York State’s policy efforts:

    • Transforming to Value-Based Care: CHC’s case management and care navigation services improve quality and lower cost when deployed under value-based payment arrangements.

    • An Innovative Approach through the 1115 Waiver: CHC’s data warehouse measures the impact of the integrated delivery of social services and homecare on avoiding unnecessary medical spending.